NL staff will be attending the upcoming NARCA - Las Vegas conference
May 9-11.

Hope to see you there!

For more than 16 years, CCC’s ADVISOR newsletter has worked alongside debt collectors in the U.S. and abroad – providing support, guidance, news, and hope to make it through their grueling days! Isn’t it time you put the ADVISOR to work for you? Visit www.ccc-advisor.com.

The NASP mission is to enhance the stature and effectiveness of subrogation and recovery professionals through education, training and the exchange of information.

The Summary of Collection Laws 
2006-2007

NL Member News

RECOVERING FROM UNINSURED MOTORISTS
by Patrick Clerkin, J.D., Clerkin & Sinclair, LLP
 
Nationally, the estimated percentage of uninsured motorists increased from 12.7% in 1999 to 14.6% in 2004. Uninsured Motorists, 2006 Edition, Insurance Research Council.  Why the increase?  One of the main reasons for the increase in uninsured motorists is the lack of consequences.  This article will briefly discuss ways subrogation professionals can increase their recovery dollars from uninsured motorists by creating both real and perceived consequences, and give some cost reduction steps to improve your bottom line.

Actual and perceived consequences.

One of the main reasons for the increase in uninsured motorists is the lack of perceived and actual consequences.  In order to maximize your recovery from uninsured motorists you must first create actual consequences. 

Actual Consequences

The actual consequences you can create for an uninsured motorist will vary depending on the state you live in.  The three most effective ways to recover from an uninsured motorist are wage garnishment, driver’s license suspension, and obtaining a judgment.

Wage Garnishment

We are all probably familiar with wage garnishment and its effectiveness if done properly and with vigilance.  If you obtain a judgment and can determine a judgment debtor’s place of work, then you can garnish his wages.  I would recommend you consult an attorney in the specific state for the most current rules and regulations on wage garnishment for that state.  Most states allow wage garnishment, however, certain states, like my beloved Texas, is a debtor friendly state and does not allow wage garnishment.  What other avenues are available to a subrogation professional? 

To view the complete article, click here.

Become a Debt Collection Master and Collect More Money Today
By Michelle Dunn

You may want to train yourself or your collectors or Credit manager for their debt collection tasks. Some areas that you or your staff may want training in are:

Developing a telephone voice Refining Listening skills: When you call a debtor and you state the reason for your call or ask a question, wait for them to answer. No matter how long the pause is, let them break the silence. Managing the emotional side: Debtors will get upset that you are calling them. They will cry, yell, swear and hang up on you. When a debtor starts telling you his life history of despair and how this affects why they cannot pay, you need to be able to have compassion for the situation but offer a solution to get the debt paid. Such as a payment plan or different options for payment. Preparing the pre-call plan: Before you ever make a collection call you need to research the account. Before you dial you need to know the invoice number, date, amount that is past due, how past due it is, the payment history, details of the order and if there were any disputed items. When the debtor asks you a question you need to answer immediately whenever possible. This shows the debtor that you are serious. To view the complete article click here.