The National List®
of Attorneys

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Credit Industry Since 1900
 

 June 24, 2008   
   
 

The National List of Attorneys introduces DAKCS Software Systems, Inc., a proven leader in accounts receivable management and collection agency software. Established in the early Eighties by and for collection professionals, DAKCS has been providing clients with innovative and creative debt collection software for over twenty years. DAKCS is offering all interested NL Members 10% off the purchase price of RESOLVE: The Premier Legal Software Solution.

NL:  Who is your collection software designed for (Collection Agencies, Collection Attorneys, Debt Buyers, Creditors or Other)? 

DAKCS:  Collection Agencies, Attorneys

NL:  What should a company consider when purchasing collection software? 

DAKCS:  Top 5 things to consider:

1. Software Flexibility: Software should grow and change as you do.
2. Support: Understand the maintenance plan details.
3. Training: Understand the details. What is included in initial vs. follow-up? Are their additional costs?
4. Company Background: Years in business? Experience truly matters
5. Testimonials: Ask for at least 3 references.

NL:  What operating system is your software designed for?

DAKCS:  UNIX/LINUX

NL:  What are your product capabilities?

DAKCS: 
We offer full collections functionality for all size operations. We provide a one stop shopping solution with software, integrated dialer/IVR, remote client access, legal package and many other products and services. 

NL:  Does your software offer trust accounting?

DAKCS:  Yes

NL:  Does your software provide imaging capabilities?

DAKCS: 
Yes

NL:  Does your software integrate with report generators? 

DAKCS: 
Yes

NL:  Does your software provide open access?

DAKCS: 
Yes, through use of a SQL 99 query tool.

NL:  Does your software interface with YGC (YouveGotClaims) or any other EDI platform?

DAKCS: 
YGC interface available 2nd quarter 2008

NL:  Does your system interface with 3rd party vendors (skip tracing, dialers, mail processing etc.) If so, please name them.

 Click here to see a list of DAKCS vendors. 

NL:  Is your software web based?

DAKCS: 
No

NL:  What are all the costs involved including software installation, training, support, extra modules, monthly maintenance fees, transaction fees?

DAKCS:  Our software is customized to meet the specific needs of the client. Pricing is dependent on sizing, module-add-ons: dialer/IVR, 24 hour secure client access and many other optional products and services. To learn more, participate in a product demo and receive pricing, contact DAKCS at (800) 873-2527.

NL:  What type of training and IT support do you offer? 

DAKCS:  We offer comprehensive training and consulting services.  We have a dedicated customer support team.  Please call for details: 800.873.2527 
 
NL:  Does your system permit remote work sites? 

DAKCS:  Yes

NL:  What type of security is in place for data?

DAKCS:  We provide complete end to end encryption for data traveling out side your local office. Including data at rest encryption, permission control by user and change logging of all data fields.

NL:  How many active users do you have? 

DAKCS:  Greater than 5000

NL:  What is the date of the first installation?

DAKCS:
  October 1981

NL:  Do you have a user group? 

DAKCS:  Yes

NL:  What do you see in the future for collection software?

DAKCS:  We believe that the industry will experience a sharp increase in regulatory pressure at both the federal and state level. Collection software providers will be obligated to keep their products and services in compliance with rapidly changing regulatory demands.

We expect to see tighter technical integration between agencies/law firms and their clients. Interface designs will be enhanced and process flows will be shortened.

The collection window of opportunity will change dramatically as a result of the current US economic picture. Industry leaders will be scrambling to keep internal costs down and determining the most cost effective way to satisfy increasing client demands. Effective partnerships with software providers will be more critical than ever.

NL:  Do you offer NL members a special discounted rate?

DAKCS:  Yes, 10% off purchase price for RESOLVE: The Premiere Legal Software Solution.

NL:  How are upgrades handled?

DAKCS:  Periodic revisions are included in monthly maintenance fees.

For more information, please contact Deborah J. Kilroy, DAKCS Software Systems, Inc., 3017 Taylor Avenue, Ogden, Utah 84403, Phone: (800) 873 2527, Fax: (800) 778 2251, or via Email: DJKilroy@verizon.net.



 This is a paid advertisement and not in any way to be considered an endorsement of the company,
product or service.

 
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