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NL Member News
Worldwide Legal Referrals to the Credit Industry Since 1900
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| Volume 57, October 2008 |
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In This Issue:
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NL Attorney Members Tip of the month: Take full advantage of all the opportunities that your listing with The National List of Attorneys offers. Taking just a few minutes to complete your FREE bio online will increase your potential for more business.
Don't forget to update your bio as your requirements change or you have changes to your firm's information! Need help completing it... call us at 800.227.1675! We are happy to help!
Don't Forget: To ensure you continue receiving the NL Member News newsletter, please add mailsystem@vtrenz.com to your address book or approved sender list. Read our basic instructions to learn how.
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Interactive Voice Response Dialer Use
by James Hensley, Executive Director, Stillman Law Office
There is little argument that advances in digital technology are fueling changes in communication in modern American society. Further, that these advances, combined with current economic pressures, are driving people to examine costs of separate telephone, cable, internet and other media services. Recent trends reflect an increase in individuals eschewing "home phones" entirely - preferring to carry a cellular line and have satellite or cable internet access, providing them to instant and variable internet, text, phone and viewing. The burgeoning housing crises has further fueled this communication renaissance - as the populous becomes more transient in nature, they seek continued lines of communication and connections that are mobile in nature. The American public has increasingly shown us they are more fragmented in location, time and attention span making them more difficult to collect from when they owe debts.
In our industry, it is clear that these communication trends make it increasingly difficult to make contact with individuals when they fall behind on their debts. Just as the world continues to rapidly become less dependent upon traditional landline telephone service and more mobile, the Debt Collection industry has had to look at and try new ways to make contact with the Debtor while still being compliant with local, state and federal laws, as well as court rulings which may impact the Debt Collection firm. Further, in light of the economic and business concerns, these methods must be cost effective and productive in assisting commission-based firms with the increased volume of debtors and staffing needs, while facing more debtors without readily available assets as well as commission and cost pressures from clients.
Read the complete article Interactive Voice Response Dialer Use.
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National Business Institute (NBI)  - Continuing Education
Our partner in continuing education National Business Institute, the nation's largest public provider of continuing education, offers tuition savings on ALL NBI continuing education courses for NL Members & Registered NL Users!
Click here to view some hot topics offered in the coming months (check out the Teleconferences too!)
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Upcoming Events
NASP (National Association of Subrogation Professionals)
10th Anniversary NASP Conference
November 2-5, 2008
Hollywood, FL
Visit www.subrogation.org
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Commercial Law League of America (CLLA)
88th New York Meeting
November 13-16, 2008
New York, NY
Visit www.clla.org
DBA International 
2009 DBA International Annual Conference
February 3-5, 2009
Las Vegas, NV
Visit www.dbainternational.org
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The National List of Attorneys
PO Box 2486, Bismarck ND 58502-2486 | 800.227.1675 |
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| The views and opinions expressed in this eNewsletter are those of the authors, and may not necessarily reflect those of The National List, Inc. This eNewsletter may include practice tips, best practices, and similar information. The National List, Inc. provides access for the dissemination of such information as a service to you without endorsement and recommendation. |
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Global Connect's voice messaging system allows you to reach thousands of contacts with personalized messages within minutes.
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The YouveGotClaims® service electronically delivers new collection claims to an unlimited number of law firms and other service providers, and then allows the senders of the claims to track, manage and analyze both the collection portfolios and the vendors servicing those portfolios.
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State Buyer Exchange Program
108 NLA Members are currently registered buyers with NLEX!
Registration is free, click here to learn more!
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