Client Services

Clients placing claims with law firms backed by The National List of Attorneys (The NL) are eligible for a premium client services experience on behalf of the entire legal network. Because we represent attorneys across multiple practice areas in every jurisdiction in the country, when you register your legal claims through The NL you gain access to unique benefits that go above and beyond what any single law firm may be able to offer.

Customized Legal Referrals

We go beyond simple referrals by providing customized referrals, and by working one-on-one with you to make certain your needs are met.  To find the pre-vetted attorneys right for your needs, search our online legal directory or contact our client services team for personalized referrals.

Information Provider

With each referral, The NL will provide you with a law firm profile that includes information such as firm size, areas of practice, geographic coverage area and standard collection procedures. We provide additional information via our Compliance and Mentoring Programs, blog (NL Insider), participation in conferences and prompt response to your requests for information specific to your needs.

Communication Facilitator

The NL takes pride in having a reputable network of coningency-fee attorneys, and in working with industry professionals nationwide. We also know that sometimes communication problems can arise: attorneys might be in court when you want to connect with them, or perhaps they've relocated their offices and have new contact information. Your continued business is important to our attorneys, so The NL is a readily available trusted third-party faclitator to relay communications between clients and our attorney members. If you need assistance with any claim registered with The NL, please open a client services request online or you may call us at 800.227.1675 to speak with a client services representative.